FAQ

Q: Why does OBS not show as a Video Capture Device?

Please make sure that you have the plugin installed, and have it activated. The source should be “iDevices Cam 1.1” not “Video Capture Device”.

Q: I have tried everything following the steps, but why isn’t there any connection?

Please make sure that you have followed the prerequisites from the tutorial and that iTunes can identify your device.

Q: I don’t see anything, only a black screen on the application.

Please make sure your device is not locked under parental that does not allow the application to use the builtin camera. Also please make sure that your device is supported.

Q: When I connect to OBS, it keeps on crashing

If it keeps on crashing, we suggest that you remove the plugin and try to install it again. Making sure only to plugin the device when the OBS Studio is open and the plugin is installed.

Q: A message always appears stating that you have not been connected. How can I proceed?

Please make sure that you follow the tutorial page, the most important thing is to have the plugin installed and activate and recognize your device.

Q: Why are there some elements on the screens like icons or the 1x panel?

This is due to the wrong source being used. The source should be “iDevices Cam 1.1” not “Video Capture Device”.

Q: I’m on iOS 14, why does the NDI connection always display Not Connected?

With new security measures from Apple on iOS 14, you will need to grant the local access for the application so it can be discovered by other devices. When you first choose a NDI connection, there will be a prompt. Please choose yes. If you somehow decline the prompt, you can go to Settings -> Privacy -> Local Network and then enable it for OBCamera.

Q: The latency is quite bad, what can I do to improve it?

You can reduce the streaming quality by going with several options. Start by pressing the + button at the bottom of the application, then change Mode or Output Bitrate until the quality is acceptable .

Q: I have done all the adjustments but my streaming is still lagging, what can I do?

Mostly it’s due to the dropped frame, you can read more here https://gist.github.com/jp9000/5793a3f4ae15913c858913d6a00824b7

Several steps that you can do: 

  1. Make sure you have the latest version of OBCamera 
  2. Stream where you are close to the Access Point
  3. If your Access Point has 5GHz mode, switch to it. Even though 5GHz limit the range, it provides more bandwidth for streaming which leads to stable connection and better quality, you can read more here https://en.wikipedia.org/wiki/5G